Articles in Home | Business | Customer Service

• Customer Focus is a Strategic Choice  By : A Nutt
  The road to Customer Focus Land is paved with great intentions As the CMC/HRI Magnifying Customer Focus survey indicates, respondents know what needs to be done
• The “Oracle” And The Intoxilyzer: DWI/DUI Source Code Defense  By : Maury D. Beaulier
  In 2008, DWI/DUI challenges to the breath test, now, more than ever, have become viable and important. The latest challenges involve attacks on the source code, and the state’s failure to provide that computer source code for testing. In each case, a source code motion should be considered.